Back to Frequently Asked Questions On HRRG’s homepage, select “Account Details” and from the dropdown menu, choose “View My Notices”. You will need: 1.) Your account personal identification (PIN) number located in upper right portion of your HRRG validation notice. 2.) The last 4 digits of your Social Security Number. (Please note: If you were…
Back to Frequently Asked Questions Please call us with your attorney’s name and phone number. HRRG will then work directly with your attorney. Our toll free phone number is 800-984-9115
Back to Frequently Asked Questions Your co-payment may be credited to the hospital portion of the bill only.
Back to Frequently Asked Questions No, HRRG does not add any fees to pay by phone, website or by using our automated payment system.
Back to Frequently Asked Questions You should call HRRG’s toll free number 800-984-9115 and provide your valid insurance information to HRRG’s customer service representative. As long as you have taken action within the timely filing requirements of your insurance carrier, we’ll work with our client to get your claim refiled.
Back to Frequently Asked Questions Yes, payments are accepted by using either our 24 hour automated payment system, or by visiting our website at www.hrrgcollections.com or www.healthcarerevenuerecoverygroup.com. Toll Free Phone (Automated Payment System): 855-PAY-HRRG (855-729-4774)
Back to Frequently Asked Questions The copay described in your benefit document is related to the hospital’s charges. When the physicians working in the emergency room are contractors who do not work for the hospital, they bill separately for services. Insurance carriers process these physician claims using either the Outpatient Benefit or Specialist Benefit from…
Back to Frequently Asked Questions Call HRRG and provide the information to a customer service representative: 800-984-9115. You will need: 1.) The name and address of the Worker’s Comp Carrier, 2.) The claim number and 3.) The name and address of your employer along with the original date of injury/accident.
